Mission and values
Whether it's temporary or permanent immigration, chosen or forced, anyone arriving in the country is faced with big questions!
They don't know much (if anything) about Quebec yet,
They feel isolated when they arrive,
They have to rebuild their lives in this new country.
Several professionals work with newcomers to Quebec on immigration procedures. But often, uncertainty persists for several months. We ask ourselves many questions before arriving and after moving in. We are not aware of the services that exist and discover them as we go through the more or less positive adventures of our arrival.
In addition, many psychosocial needs emerge, but few are taken into account at the beginning of the settlement process. However, this period is very important and should not be neglected, in order to feel safe and confident from the outset.
Services Immiquébec offers personalized follow-up to help you navigate the various aspects of settling in Quebec, whether it's understanding and undertaking administrative procedures, facilitating social and professional integration, or better understanding Quebec culture.
Services Immiquébec exists to :
- facilitate the social integration of newcomers,
- connect them to all the existing resources in Quebec,
- empower them to take action in this transition, right from the start!
My approach is based on :
- active listening and psychosocial support,
- an intercultural approach,
- a solution-oriented approach.
The values of Services Immiquébec :
Respect, involvement, and inclusion are at the heart of Services ImmiQuébec's values.
They enable us to build lasting relationships based on trust and provide high-quality psychosocial support. Every immigrant is listened to, considered, and supported with kindness, in order to facilitate all their efforts and strengthen their confidence throughout the settlement process.
Confidence
Services ImmiQuébec places particular importance on the sense of belonging.
Building relationships and feeling welcomed and understood from the very beginning allows people to start their new life in the best possible conditions.
The goal is to help each person or family find their place and look forward to their new life with peace of mind.
Membership
Effective support is based on clear, fluid, and transparent communication.
Services ImmiQuébec is committed to providing understandable information tailored to each situation and to remaining available at every stage of the process.
This ongoing support helps reduce concerns, avoid misunderstandings, and move forward with confidence.
Support
Security is essential in any immigration process.
Services ImmiQuébec strives to provide a reassuring, respectful, and confidential environment.
Personal information is treated with rigor and discretion, and each support service is tailored to the rules, needs, and pace of each individual to ensure a reliable and secure journey.
Security
About
My background :
As a state-certified special education teacher in France, I have dedicated my career to social and professional integration and worked for 20 years with immigrant families.
In 2018, I left my home country to settle in Quebec and dive into the adventures of immigration. With the support of wonderful people, I experienced the joys and challenges of this new country. I worked for five years in a community organization dedicated to welcoming newcomers, where I held various roles, from social intervention to team coordination and board membership. I also gave online training courses on the rights of immigrants in Quebec and the importance of interculturality.
Currently a social work technician in an adult education center, I support students from very diverse backgrounds, many of whom have immigrated to Quebec.
In 2024, I created Services Immiquébec, the result of my experiences and my passion for supporting newcomers. My background allows me to understand the challenges of immigration, both from the perspective of newcomers and those who work with them.
My travels and continuing education enrich my perspective and allow me to better respond to immigrants' needs for roots, professional, cultural, and social integration.
Surrounded by professionals specializing in immigration and settlement in Quebec, my goal is to offer you comprehensive, high-quality support tailored to your needs, which we will identify together. My main partners are regulated Canadian immigration consultants.
I look forward to meeting you in person!
Aurélie Massard, founder of Services Immiquébec